Having one place that hosts your voice, video, messaging, email, and collaboration software is the best for any enterprise. That, in a nutshell, is what Unified Communications is! It saves bucketloads of money and time while giving productivity a boost. However, it does sometimes come at a cost: security. But here is the good news: you can protect your data while reaping the benefits of the nifty tool.
Best Practices to Protect Your Data with Unified Communications Security
- Implement Strong Authentication Measures
The most important thing you can do to protect your UC systems is to beef up your authentication. When it’s easy to access your communications platform, it’s equally easy for hackers to do so. Multi-factor authentication (MFA) erects yet another obstacle between would-be attackers and your UC systems. It requires multiple layers of authentication to access any system or platform. This also means that potential hackers have to cross over more hurdles and be even persistent if they want to infiltrate your UC platform.
- Employ End-to-End Encryption
There’s no way around it: encryption is Imperative for securing your Unified Communications. You need to find solutions where your voice and video calls on those solutions are encrypted end to end, along with other services like IM or email. It prevents anyone from eavesdropping on what is being said by applying encryption to every word.
- Regularly Update Your Software and Systems
No matter how secure your UC provider says their platform is, there’s always a chance that an enterprising hacker will dig up some unknown vulnerability to exploit. This is why any technology requires a routine update — there will inevitably be some bugs or kinks that need to be worked out.
- Educate Employees on Security Practices
People are going to be your riskiest security issue. How many times have you heard about an employee who accidentally clicks on a bad link, and then the company’s systems are locked down, or maybe even files are ransomed for digital currency? Implement regularly scheduled security awareness training. There are great phishing, password lessons, and more to be had.
Securing Your Communication
Unified communications are great, but they come with some drawbacks, such as security. However, this is something that can be managed with the right information and education. Use our guide to build a security fortress around your unified communications.
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