Hospitality is a dynamic industry that contributes £93 billion to the UK economy each year. However, it’s not easy going. Top bosses have warned of inevitable closures and job losses in light of the recent National Insurance hike. As a business owner or manager, you need to keep up to stay compliant.
Failing to oblige could land you in hot water, leading to fines or even closure. For those new to the industry, this article provides a quick overview of the key regulatory areas to understand to run your business smoothly.
Facility requirements
The facilities you provide to your guests must meet safety and hygiene standards. For example, you should adhere to the Fire Safety Order, which requires you to have clearly marked exits, regularly tested alarms and a sufficient number of extinguishers. Carry out regular fire risk assessments and ensure your team get appropriate training.
You also need to comply with food safety regulations to offer food and drink. This includes getting the necessary hygiene ratings under the Food Safety Act 1990 and ensuring your staff practice safe handling procedures.
Additionally, ensure accessibility for guests with disabilities by providing ramps, accessible toilets and other accommodations as required by the Equality Act 2010.
Employment laws
As an employer, you have various responsibilities regarding your staff. You must pay them at least the national minimum wage and comply with working time regulations, providing adequate rest breaks and holiday allowance.
You should provide a safe working environment, too. This includes conducting risk assessments under the Health and Safety at Work etc. Act 1974 and providing appropriate safety equipment and training.
Discrimination on any grounds is unlawful, so implement robust equality and diversity policies and educate your staff to promote a fair and inclusive workplace, in line with the Equality Act 2010.
Financial reporting
Accurate financial reporting is crucial for managing any company. Keep thorough records of your income and expenses and submit accurate tax returns to HMRC according to your business type. Hiring specialist hospitality accountants can help you navigate complex laws and claim relevant allowances.
You must also operate in line with data protection laws regarding customer data, as outlined in the UK GDPR and the Data Protection Act 2018. Create a clear privacy policy and take steps to protect sensitive information.
Licensing
Depending on the nature of your business, you may need various licenses to operate legally. If you plan to sell alcohol, for example, you’ll have to get a premises license from your local authority under the Licensing Act 2003.
You might also need licenses for entertainment, such as live music or television screenings. If you’re unsure about what’s essential, contact your local council for guidance.
Environmental regulations
Sustainable practices are increasingly important in every sector. Familiarise yourself with guidance related to waste disposal, water usage and energy efficiency, such as the Environmental Protection Act 1990. Consider implementing eco-friendly initiatives, such as sourcing food locally, to go over and above.
By understanding and complying with all these requirements, you can protect your brand, your team and your customers and ensuring a successful, sustainable future.
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